System Requirements | Available Customer Support
The Elucidator system currently has only one standard client-server configuration. Recommend requirements for this configuration are listed below.
|
Server CPU & Memory |
4 dual-core AMD Opteron or Intel Xeon Processor with EM64T extensions, 32GB (min.), single server |
|
Concurrent Users |
2 (min) |
|
Oracle Software |
DB Enterprise Edition™ v10g - 64 bit |
|
Technical Support |
Yes |
|
Software Upgrade Protection |
Yes |
|
Professional Services |
On request |
|
Notes |
See 1, 2 |
Contact Customer Support for more information on the above configurations.
Visit Hardware Requirements for more information about specific requirements for client and server.
We offer customer support for the Elucidator system, including telephone support and dedicated Technical Account Managers.
Visit Customer Support Terms and Customter Support Parameters for more detailed information.
To learn more about customized support offered through our Professional Services, visit Custom Support.